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FAQs


Where do you ship from?

We ship from Staffordshire, UK 

 

How much is shipping?

Shipping prices depend on:

  • The total shipping weight of your order.
  • Your chosen shipping method. 
  • Domestic or International shipments.

We are NOT responsible for any custom fees. All of the fees we require are clearly shown upon checkout. 

 

When will my purchase arrive?

You will be sent an email upon shipment confirming your items have been sent out and the estimated arrival time.

Estimated delivery times may vary regarding your chosen shipment method. Standard UK orders usually take 3-5 days. International shipments may take considerably longer. 

 

Returns policy 

We hope you love your purchase but in the unfortunate occurrence of a problem please send returns within 30 days of receiving the product to:

8 Friary Road 

Lichfield 

Staffordshire, UK 

WS13 6QL

Please let us know through our contact page your reason for returning. Make sure to include your order number on the outside of your package. We can only issue refunds to your original payment method.

Shipping Fees are NOT refundable.

No exchanges permitted at this time.